GENERAL INFORMATION

DRESS CODE

All Performances: Smart casual.
Gala Concert: Long-sleeved batik or lounge suit.

STRICTLY NO SHORTS, COLLARLESS T-SHIRTS, SINGLETS, SNEAKERS, SPORTS ATTIRE, SPORTS SHOES AND SLIPPERS AT ANY TIME.
DEWAN FILHARMONIK PETRONAS

(DFP) is situated at the PETRONAS Twin Towers, Kuala Lumpur City Centre. There is a basement autopay car park at KLCC. When you enter the basement car park, follow the signs marked ‘DEWAN FILHARMONIK PETRONAS’.

FACILITIES FOR THE DISABLED

Facilities for wheelchair users include a ramp to the foyer, a lift with low-level buttons, levelled floor and a designated wheelchair position in the stalls. A unisex toilet for customers with disabilities is available at the Stalls, Circle and Upper Circle levels. An induction loop is available in the Stalls and relays the performance to those using hearing aids with a T-setting. Please advise our Box Office staff at the time you book your tickets if you require the above services.

LATECOMERS

Concerts at DFP begin promptly at the advertised starting time. No latecomers will be admitted until the interval or a suitable break in the programme. Members of the audience who leave the hall before or during the performance will not be re-admitted until the next suitable break.

Latecomers to Chamber/Happy Hour/Family Fun Day concerts will not be admitted as these concerts are only one hour long with no suitable breaks. As a courtesy to the performers and other audience members, please remain in your seat until the concert has concluded.

ELECTRONIC DEVICES

Electronic devices (including mobile phones, pagers, watch alarms). All concert goers are requested to switch off their mobile phones, pagers, watch alarms and other electronic devices before entering the concert hall. All usage of mobile phones such as the Short Messaging Service (SMS) is prohibited; this is to ensure an ideal concert experience both for the performers and other audience members.

RECORDING EQUIPMENT

Recording equipment (including cameras, video recorders, tape recorders, mobile phones). All forms of recording and photography equipment are strictly prohibited in the concert hall. We seek the co-operation and understanding of all audience members in observing this policy.

BAG CHECKS

The safety and security of our patrons are of utmost importance to us. Whether you decide to deposit your bags or bring them into the hall, your bags may be subject to security checks. However, all bulky items, plastic carriers, backpacks, large briefcases and umbrellas must be placed at the lockers at Level 1.

LOCKERS

Free locker facilities are available at Level 1 of the concert hall. It is opened 30 minutes before performance until 30 minutes after its conclusion.

FOOD & DRINKS

Food & drinks are not allowed in the concert hall.

NO SMOKING

Smoking is strictly prohibited in the concert hall.