STRICTLY NO TORN JEANS, SHORTS, COLLARLESS T-SHIRTS AND SWEATSHIRTS, SINGLETS, SPORTS ATTIRE, SLIPPERS AND FLIP-FLOPS AT ANY TIME.

Dewan Filharmonik PETRONAS (DFP) is situated at the PETRONAS Twin Towers, Kuala Lumpur City Centre. There is a basement autopay car park at KLCC. When you enter the basement car park, follow the signs marked ‘Dewan Filharmonik PETRONAS’.

Facilities for wheelchair users include a ramp to the foyer, a lift with low-level buttons, levelled floor and a designated wheelchair position in the stalls. A unisex toilet for customers with disabilities is available at the Stalls Foyer, Circle and Upper Circle levels. An induction loop is available in the Stalls and relays the performance to those using hearing aids with a T-setting. Please advise us at the time you purchase your tickets if you require the above services.

Concerts at DFP begin promptly at the advertised starting time. No latecomers will be admitted until the interval or a suitable break in the programme. Members of the audience who leave the hall before or during the performance will not be re-admitted until the next suitable break.

(including mobile phones, watch alarms etc.)
All concert goers are requested to switch off their mobile phones, watch alarms and other electronic devices before entering the concert hall. All usage of mobile phones is prohibited; this is to ensure an ideal concert experience both for the performers and other concert goers.

(including cameras, video recorders, mobile phones, any sort of studio recording equipment) All forms of visual and audio recording are strictly prohibited in the concert hall during the performances and concerts. We seek the co-operation and understanding of all audience members in observing this policy.

The safety and security of our patrons are of utmost importance to us. Whether you decide to deposit your bags or bring them into the hall, your bags may be subject to security checks.

All bulky items, plastic carriers, backpacks, large briefcases, luggage and umbrellas must be placed at the lockers at Level 1. Free locker facilities are available at Level 1 of the concert hall. It is opened 30 minutes before performance until 30 minutes after its conclusion.

Foods and beverages are not allowed in the concert hall.

Smoking and vaping are strictly prohibited in the concert hall.

By participating in the event, you and every individual in your group consent to the possibility of being filmed and/or recorded. You also grant DFP/MPO permission to use your image, likeness, and voice acquired at the event across all DFP/MPO digital platforms and print collateral for any purpose without requiring compensation or additional permission.